D'Youville Manor

As much as we believe that we offer the best service available, we would like to share with you some of the letters received from residents, family members, staff and visitors. 

 

"All of our family is relieved to have found such a facility because you have restored  Mom's dignity as a human being ... Your vision to have created such an environment where people's dignity remains intact is rewarded by the peace you have generated in the many lives not only of the residents themselves, but in the lives of the families as well."

 

"I have never before worked anywhere where the human relations are so excellent, warm and supportive."

 

"Thank you very much for your kindness, sympathy, and support in this time of great loss of our Father.  Thank you for taking great care of him when he was at D'Youville Manor.  We will always have the good memories of our Dad at the Manor in his final days."

 

"As far as I'm concerned your mission is being fulfilled every day here by your love and devotion and concern for others."

 

"You greatly eased the pain and fears of Mom's last days and supported Dad in his vigil."

 

"There is such an atmosphere of activity, joy and love that I came away refreshed."

 

"Her year with you was as nice an environment as I could imagine at this point in her life.  Yours is truly a healing ministry."

 

"Your combined efforts, together with the beautiful surroundings, both inside and out, were instrumental in my speedy recovery from hip surgery."

 

"When we chose D'Youville, we did so because of the positive impression ,we received, and because it allowed Mom the opportunity to practice her devotion to God by attending Mass and other services.  We also felt certain that the care given to her needs would allow us to feel that she was in the best place for her and we could engage in the daily tasks of our work.  We thank you for everything you did in helping us give Mom the best that we could."

 

"I would like to say thank you, thank you, thank you, from myself and the rest of Mary's family for your professionalism, your caring, your dedication, and especially your love.  Bless you all."

 

"I want to thank all of you at D'Youville for doing such a wonderful job in helping my mother adjust to her new life and living arrangements.  She really considers it her home now and is obviously well cared for and loved and enjoys her life with you all."

 

"The staff made my father, myself and my family feel as though we were very special people.  We are not used to such treatment in today's world."

 

"We are extremely grateful to you and your staff for the compassionate support and care extended to my mother every day.  The Grey Nuns provided a safe and loving haven for my children and then, they did the same thing for my mother.  I will be eternally grateful."

 

"I never knew of Marguerite D'Youville before I started working at the Manor.  But, I am grateful for the divine providence that led me to the Grey Nuns and ultimately to you."

 

"It impressed me as a very happy place.  I have been in many places, but to tell the truth, I have never experienced such warmth, responsiveness and kindness by everyone without exception -- residents and others -- as I have there."

 

"Words are inadequate to describe the comfort afforded our family because our mother was living there ... How lucky for all of us that her last years were spent in the company of those who believe in caring for the whole individual ... I am comforted by the emotional support offered our beautiful Mother and I know it was the circle of love and protection offered at this beautiful place called  D'Youville Manor."

 

"We really appreciate everything you're doing for Mother.  She is receiving great care and having the time of her life at the Manor.  It is such a relief... We know that our being so far away sometimes makes things a little more challenging for you and we want you to know how much we appreciate the way you handle these matters."

 

"Thank you for the care shown to me during my short stay.  I found everything just perfect & will not hesitate calling on you again when the need arises.  Your staff was wonderful!".